Customer Experience

At Teva api, we believe that great things come from great partnerships. We thrive on close collaboration with our customers and are committed to providing them first-class support. Partnering together, we can help customers bring their high-quality products to market efficiently and effectively.

As a Teva api customer, you will benefit from our professionals’ wealth of knowledge and extensive industry experience. We provide you with a dedicated team of experts who will work with you throughout the project lifecycle – including a dedicated account manager, customer service experts, representatives of Research & Development (R&D), Supply Chain, Manufacturing Science & Technology (MS&T), Regulatory Affairs and so much more…

You can also manage your API projects with us in real time and independently on our online platform. This includes the convenience of submitting service requests, gaining access to more than 5000 regulatory documents for free download, and tracking orders.

Here are few details and examples on the experience, services and tools Teva api’s customers are entitled to:

  • Personalized attention. You will connect with a dedicated team that is committed to providing you with exceptional service. We strive to answer every question, address every issue, and meet every need promptly to ensure you enjoy an unparalleled customer experience. From new product sourcing and development to launch readiness and commercial support, our team supports every step of your customer journey.
  • Logistics support. Our supply chain professionals are experts on shipments and deliveries and make every effort to ensure your order stays on track and keep you updated on progress.
  • Scientific support. Teva api’s world-class specialists are available to work with you on advanced R&D, specifications of physical properties (specializing in polymorphic forms and bulk physical properties), and broad analytical expertise in diverse areas such as technical methods, spec approval, and standards and impurities.
  • A first-rate customer experience with industry-leading technical support you can count on. That’s Teva api’s commitment to you.