There are two things that all 4 members of Teva api’s scientific support team have in common. One is that they are all chemists with strong backgrounds in R&D (we’re talking 60+ years combined!). And two, they all use their broad experiences and varied skillsets to support customers in the most holistic and well-rounded way
Category: Customer Experience
5 Reasons Why a Customer Portal is a Must-have in Generic Drug Manufacturing
For streamlining customer processes, and maximizing productivity for end-users, a customer portal is a must-have tool. Your ultimate goal is getting life-saving and life-changing medicines to your patients with more efficiency and speed. When it comes to making submissions, tracking orders, and ultimately – helping your patients, that’s exactly what a customer portal can help
Meet our Customer Experience Expert, Megumi Saito
Megumi Saito spends her days in close contact with Teva api customers, supporting them and making sure they have everything they need — from technical information about a specific API to post-sales support. I started off in the supply chain team which taught me a huge lesson in coping with intense and high-pressure situations! In