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Digital Services

Teva api is transforming your customer experience with the best digital services in the industry.

Doing business with teva api is easier than ever with our innovative digital services. Created with your needs in mind, these resources are available to you at tapi.com and on the teva api Online customer portal:

Enhanced product catalog.  Find comprehensive and up-to-date information about our 400 APIs. Search, filter and easily find product details, including regulation and formulation (technology). Order product samples and contact customer service with questions.

Useful information and updates from teva api. We’ll keep you apprised of company news, new products and technologies, new available files (DMFs and CEPs), inspection updates, and more. Our experts will share their knowledge through articles and case studies.

Easy access from any device.  Information presented the way you need it, when you need it. By desktop, laptop, tablet or smartphone – in the office or on the go – we deliver.

Prompt, professional customer support. Exceptional support from teva api’s experts around the world. Submit a service request to ask a question, learn more about our products, and find out about the wide range of services we offer. Your inquiry will be directed to the teva api professional who is best suited to address your needs, all as part of the teva api online customer portal.  

"I would like to congratulate teva api for this great initiative to get the documentation directly on their web site and/or by accessing the customer services so easily."

-- VALEANT CANADA LIMITED

 

And for teva api customers, a personal online account.  Teva api portal, our state-of-the-art portal, delivers a first-class customer experience.

Coming later this year: several improvements to make your online experience easier, faster and more efficient. Using feedback from our customers, we are creating a new design and more user-friendly features, which include:

  • Easy, secure account access. Teva api Online will allow multiple users from the same company to log in individually, but track their organization’s interactions with teva api as a whole. They’ll be able to view each other’s service requests, order statuses, and all communications with teva api.
  • Detailed order and shipment tracking. Place purchase orders online then track the shipping method, departure and delivery dates.
  • Centralized communication and information. The teva api Online dashboard will save you time by organizing your key account information all in one place. Through the portal, you will be able to communicate with  teva api experts, submit service requests and track their progress. It will be easy to request samples, DMFs, CEPs, and more. You’ll be able to tell at a glance if your requests are in motion, completed, or awaiting your feedback. And, you’ll be notified immediately about important product updates.
  • Self-service document library. Get customer-only access to  teva api's extensive resources. You will save time and keep projects on schedule by downloading documents from the library yourself. You’ll have access to new DMFs, CEPs, site inspections, and more.
  • Personalized service from your  teva api team. We partner with you through every step of the process. Request expert assistance through  teva api Online. From your account manager to logistics and R&D, our professionals are available to address your needs when you need it.
  • Your feedback matters. We are always looking for ways to enhance your customer experience. Your feedback is very important – it helps us improve every aspect of our operations. Share your comments anytime through our Contact Us page and by participating in our surveys online and sent via email. We look forward to learning how we can serve you better.

Easy to use. In-depth information.  A seamless customer experience. Everything you need is at your fingertips on tapi.com and  teva api Online.